ct77 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to the ct77 online gaming platform operated at ct77.asia ("ct77," "we," "us," or "our") and governs the collection, use, storage, and disclosure of personal data relating to registered users and visitors ("you," "User," "Player"). By creating a ct77 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

ct77 is committed to maintaining the trust of Pakistani players and all users of the Platform. We collect only the data necessary to operate a safe, compliant, and enjoyable gaming service, and we do not sell your personal data to third parties for commercial marketing purposes.

2. Data We Collect

ct77 collects personal data through several channels. The categories of data we may collect are set out below:

Category	Examples	Source
Identity Data	Full name, date of birth, CNIC number, nationality	Registration form; KYC submission
Contact Data	Mobile number, email address, city of residence	Registration form; account settings
Financial Data	JazzCash / Easypaisa account reference, bank account name, transaction history in PKR	Cashier / payment processor
Technical Data	IP address, device type, browser type, operating system, session duration	Automatic collection via cookies and server logs
Usage Data	Games played, bets placed, betting markets accessed, login timestamps	Platform activity tracking
Communications Data	Live Chat transcripts, support ticket content, email correspondence	Customer support interactions
KYC Documents	CNIC copy, selfie with document, proof of payment method	Player-submitted during verification

ct77 does not collect sensitive personal data such as biometric data, religious beliefs, or political opinions. We do not collect data from individuals we know to be under 18 years of age.

3. How We Use Your Data

ct77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your ct77 account and process your ct77 Login sessions;
• Payment Processing: To facilitate deposits and withdrawals in PKR via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT;
• KYC & Fraud Prevention: To verify your identity, confirm your age (18+), detect fraudulent activity, and comply with applicable anti-money laundering obligations;
• Service Delivery: To provide access to ct77 casino games, live dealer tables, cricket betting markets, slots, and all other Platform features;
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to action self-exclusion or limit requests promptly;
• Customer Support: To respond to your queries, complaints, and requests submitted through Live Chat or email;
• Platform Improvement: To analyse usage data in aggregate to improve the ct77 user experience and technical performance;
• Legal Compliance: To meet our obligations under applicable laws and regulations and to respond to lawful requests from competent authorities.

4. Legal Basis for Processing

ct77 processes your personal data under the following legal bases:

• Contractual Necessity: Processing required to deliver the services you have requested by registering a ct77 account and agreeing to our Terms & Conditions;
• Legal Obligation: Processing required to comply with KYC, anti-money laundering, and other applicable regulatory requirements;
• Legitimate Interests: Processing for fraud detection, platform security, and aggregate analytics where our interests do not override your rights;
• Consent: Where you have explicitly consented to specific processing activities, such as receiving promotional communications.

5. Data Sharing & Disclosure

ct77 does not sell, rent, or trade your personal data to third parties for commercial marketing. We may share your data in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, and banking partners receive transaction data strictly necessary to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC service providers may process your identity documents to fulfil our age and identity verification obligations;
• Game Software Providers: ct77's casino game providers may receive anonymised session data to ensure game integrity and correct round outcomes;
• Legal Authorities: ct77 may disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law or a valid legal order;
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets of ct77, user data may be transferred as part of that transaction, subject to equivalent privacy protections.

All third-party service providers who process data on ct77's behalf are required by contract to maintain appropriate security standards and to use the data solely for the purpose for which it was shared.

6. Cookies & Tracking Technologies

ct77 uses cookies and similar tracking technologies to operate the Platform and improve user experience. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for ct77 Login session management, security, and basic Platform functionality. These cannot be disabled without impacting Platform operation;
• Performance Cookies: Used to collect anonymised data about how Players navigate the Platform, helping us identify and fix technical issues;
• Functional Cookies: Store your preferences such as language settings and last-visited game categories to provide a more personalised experience;
• Analytics Cookies: ct77 uses aggregated analytics to understand traffic patterns. Individual players are not identified in analytics reports.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some ct77 Platform features.

7. Data Retention

ct77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure to meet anti-money laundering record-keeping obligations;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years;
• Technical and usage data is retained for up to twenty-four (24) months in identifiable form, after which it is anonymised or deleted.

8. Data Security

ct77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security audits of Platform infrastructure, and secure storage of KYC documents with restricted access.

While ct77 takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ct77 Login credentials and for notifying us immediately of any suspected unauthorised access to your account.

9. Your Privacy Rights

As a ct77 user, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data ct77 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to Restriction: You may request that we limit the processing of your data in certain circumstances;
• Right to Data Portability: You may request a structured, machine-readable copy of the data you provided to ct77;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the ct77 support team via Live Chat or at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

ct77 is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If ct77 becomes aware that a minor has provided personal data, that data will be deleted immediately and the associated account will be suspended. If you are a parent or guardian and believe your child has registered on ct77, please contact our support team immediately.

11. Changes to This Policy

ct77 may update this Privacy Policy from time to time to reflect changes in our data practices or applicable law. Where material changes are made, we will provide notice to registered users via the registered email address or a prominent notice on the Platform prior to the changes taking effect. Continued use of ct77 following such notice constitutes acceptance of the updated Policy.

12. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or ct77's data practices, please contact our team via Live Chat available 24/7 on the Platform, or write to us at [email protected]. We are committed to addressing all privacy-related enquiries promptly and transparently.